Microsoft Power Platform enables you to quickly automate data analysis so you can make decisions to drive your business and digitally transform your workflows. The solution comprises four main products (Power BI, Power Apps, Power Automate, and Power Virtual Agents) along with Microsoft Dataverse, AI Builder, and Power Pages. With the Power Platform 2023 Release…
Too often, the ERP conversation focuses too much on high failure rates and lofty, but vague promises re: AI and automation, or the hidden power locked inside existing data sets. These tried-and-true bullet points strike the perfect balance between fear and possibility – aka they’re great for selling massively expensive enterprise software. The problem is,…
Field service management software delivers a ton of benefits to service-based orgs. It can lower operational costs, reduce resolution time, and streamline scheduling and dispatching. FSM tools provide in-context support to field techs and easy, on-demand access to valuable resources like service histories, customer records, training docs, and even a direct line to veteran experts…
Field Service Management Challenges and Solutions The modern field services industry face many challenges. There’s the pressure to keep up with rising customer demands and get ahead of growing competition from both new entrants and well–resourced incumbents. There’s also the fact that managing and coordinating large, distributed teams is always a struggle – even under…
At a glance, the ERP isn’t all that exciting. It’s a central database for the entire business — combining all departments, data, and processes in a single platform. But, the ERP’s “unifying powers” pave the way for business transformation at every level. We’re talking in-depth reporting, advanced financial management, AI-powered everything. We know these “benefits”…
Customer expectations are changing faster than at any other time in history. COVID, new mobile technology, and underlying social trends affecting how we work all play a role in what field service customers want today. Their experience with your employees and the service you offer can make or break your company’s future. Field service providers…
On the surface, an ERP and a CRM system might look like they have a lot in common. Both are data repositories that provide a single source of truth for the entire business. Both are used to streamline operations and improve the customer experience. And – both play a central role in optimizing revenue. But…
ERP or Enterprise Resource Planning software unifies and stores data from the entire organization — finance, manufacturing, HR, commerce, and the supply chain — from a single platform. That enterprise-wide connection allows data to flow freely between departments, locations, and individuals, allowing users to easily analyze and interpret all of that valuable information they’re sitting on.…
ERPs belong to a rare class of “OG enterprise software.” They date back to the 1960s, (AKA: ancient history for tech), yet somehow, in 2023, they’re still the most important software in the stack. Like any industry veteran, the ERP stays relevant by continuously evolving alongside economic conditions, customer expectations, and the latest tech. Post-COVID,…
Infrastructure as Code, (IaC), is the process of provisioning resources in data centers (normally in the cloud) through scripts (machine-readable files); rather than using interactive configuration tools. IaC is important for organizations because it drives a prescriptive approach into systems deployment, with repeatable, consistent outcomes. With IaC, DevOps teams can work together with a unified…