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Woman On Computer Call With Doctor

Healthcare Company Replaces Costly Salesforce Solution with Microsoft Dynamics 365 Field Service for Improved Patient Care

Approaching a Salesforce Price Increase A leading provider of comprehensive health and wellness visits, advanced diagnostics and care management services was previously managing and scheduling its network of home healthcare licensed providers – including physicians (MD/DO), nurse practitioners, physician assistants, and medical technicians – with Salesforce. Approaching a hefty price increase from Salesforce, the company…

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TimeTrackingSoftware

Why Time-Tracking Software is a Must-Have for Any Field Service Provider

Time-tracking software is essential for any company that works with contractors, pays employees by the hour, or bills clients for time. It’s a valuable tool for improving admin tasks billing, payroll, and estimating. And — it gives business leaders insights that can be used to increase efficiency, utilization rates, and profits. Since professional services is…

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Depositphotos S

Inventory Management Software for Field Service Providers

Unlike retailers, manufacturers, and distributors that deal exclusively in physical inventory, most field providers run on a service-based model, where expertise, relationships, and hands-on support create the most value for the business.  As such, you might assume that inventory management software is a secondary concern for more “traditional” field service companies. While that line of…

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Accounting Software for Field Services Companies

Accounting Software for Field Services Companies

Accounting software is typically a company’s first big investment in their digital strategy. And, field service providers are no exception. Because, well, there are no exceptions. It doesn’t matter what you sell, who you sell to, or how, exactly, you generate value, everything links back to the bottom line. It only follows that building your…

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Industries that Rely on Field Service Management

Industries that Rely on Field Service Management

Today, “field service” includes an expansive range of industries — facilities management, manufacturing, sales, consulting, food delivery, even home healthcare services. Most field service management (FSM) software includes the same core capabilities — straight from the shelf. Scheduling, dispatching, resource management, entire feature suites for engaging customers and managing their assets – these are all…

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agile supply chain

Agile Supply Chain: A Guide

As markets have become more dynamic and companies contend with shorter product cycles and volatile demand patterns, an agile supply chain is increasingly important. Without agility, supply operations often struggle to keep pace, as many aren’t sufficiently agile to capture fleeting upside opportunities or to mitigate fast-moving risks. Why is Agility Important? Supply chain agility…

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Field Service Management Solutions for Home Services Companies

Field Service Management Solutions for Home Services Companies

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Field Service Mobility

Field Service Mobility: Unleashing the Full Potential of the Remote Workforce

Mobility has always been a big deal for field service providers. Across the board, field orgs rely on their remote workforce to generate value for the business and its customers, as well as differentiate themselves from competitors. Historically, that meant competing on expertise, price, or turnaround times. But, in 2023, that’s not enough. These days,…

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Hybrid- top down or bottom-up innovation

Top or Bottom? A Hybrid Model is Key to Business Innovation

In today’s rapidly changing business landscape, innovation is the key to success. Many leaders work hard to develop a workplace culture that supports and encourages innovation, because they know they’ll fall behind if they don’t. Many leaders choose to implement either a top-down or bottom-up approach to innovation. A top-down approach involves a hierarchical decision-making…