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Columbia Machine Replaces Outdated CRM with Microsoft Dynamics Customer Engagement

Revolutionizing Client Engagement: Columbia Machine’s Journey from Outdated CRM to Cutting-Edge Solutions

Background Founded in 1937 in Vancouver, Washington, Columbia Machine, Inc., is a worldwide leader in the design, manufacturing, and support of equipment for a variety of industries. Primary business units include Batching and Mixing Solutions, Concrete Products Equipment Solutions, Production Equipment Molds, Mechanical Palletizing Machines and Robotic Palletizing Solutions. Columbia Machine is one of the…

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Dynamics 365 Marketing and Dynamics 365 customer Insights Merge

Dynamics 365 Marketing and Dynamics 365 Customer Insights Merge to Become Single Solution

Microsoft is once again paving the way in business technology by innovating customer experience solutions. Starting September 1, Dynamics 365 Marketing and Dynamics 365 Customer Insights is being combined into a single cohesive offering. Let’s dive into what this transformation means for today’s businesses. Moving forward, the Customer Insights platform will provide capabilities for both…

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Intuit Field Service Management vs. Dynamics 365 Field Service

Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…

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Zoho FSM vs. Dynamics 365 Field Service

Zoho FSM vs. Dynamics 365 Field Service

At a glance, Zoho FSM and Microsoft Dynamics 365 Field Service appear to have a lot in common. Both are popular, cloud-based platforms, designed to simplify and streamline field service management. The two apps unify scheduling, dispatching, inventory management, and more in one place — giving providers greater visibility and control over core operations. Dig…

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Supercharging Your Supply Chain with Artificial Intelligence

Supercharging Your Supply Chain with Artificial Intelligence

In a recent blog post, Microsoft points out that machine learning and AI algorithms are old news in most digital arenas. Think – Netflix’s viewing recommendation engines, Spotify’s curated playlists, Amazon’s dynamic pricing. While AI and ML are firmly embedded in our daily lives, the supply chain is still playing catch up on the artificial…

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12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

Moving your field service operations to Microsoft Dynamics 365 Field Service is a smart business decision. No matter what the driving forces behind this decision are, your team can see many benefits. But that is only if you execute the migration properly. Rushing into a major project like a Dynamics 365 data migration can lead…

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Production Planning and Production Execution for greenhouse growers

Microsoft 365 Solutions for Production Planning and Execution

You’re in charge of greenhouse production, and the sales manager just provided you with a month-by-month forecast of expected sales for the next selling season. You now know how many of each flower and plant type—by variety and by color—you need to produce. How will you next create a production plan, and then make sure…

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Functionality User Training How To Mitigate Go-Live Panic

Functional User Training How To Mitigate Go-Live Panic

This post is the eighth of our ERP implementation series. If you want to learn more about prior ERP implementation phases, look at: Navigating the ERP Sales Process: Successful VAR Selection Navigating the ERP Sales Process: Pre-Sale Requirements Review Preparing for ERP Implementation: Getting Started on the right Foot Preparing for ERP Implementation: Determining What…

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Accuracy and Functionality User ERP Testing

Accuracy and Functionality User Testing

This post is the seventh of our ERP implementation series. If you want to learn more about prior ERP implementation phases, look at: Navigating the ERP Sales Process: Successful VAR Selection Navigating the ERP Sales Process: Pre-Sale Requirements Review Preparing for ERP Implementation: Getting Started on the right Foot Preparing for ERP Implementation: Determining What…