Microsoft’s New Commerce Experience (NCE) Explained

Find expert information from the licensing specialists at Velosio.

The Microsoft New Commerce Experience (NCE) is Happening Now.

The licensing experts at Velosio have created this page to help guide Microsoft cloud application users through this process. Have questions? Need help deciding what license options to pick? Fill out our form to the right to have a licensing expert reach out.

What is NCE?

Microsoft is updating their Cloud Solution Provider (CSP) program to as they look to enhance the digital transformation journeys of clients and partners. Part of this goal is achieved in the New Commerce Experience (NCE) that will affect your organizations commercial seat-based offers on Microsoft 365 (Office 365), Dynamics 365, Windows 365, and Power Platform.

The new NCE program will affect existing license plans starting July 1st, 2022. A month prior to your Microsoft license renewal, you will receive an additional email notification reminding you of this change but you should take action right now to plan for the update.

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Chart explaining NCE terms

NCE Resources

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Licensing Options Under NCE
Microsoft 365 Price Increase Information

Microsoft Resources

Option 1: Annual Subscription

Lock in today’s pricing for the number of users you need for the entire year. You’ll pay for your licenses as an annual subscription in one easy payment. Once your annual subscription is finalized, you’ll be able to purchase additional licenses at a later date but will be unable to decrease licenses until your annual renewal time period.

Option 2: Flexible Subscription

Microsoft is offering an option that will let your business keep the same monthly subscription model you are used to, with the ability to add and decrease user counts throughout the year. This option comes at a premium license cost which is 20% more than standard licenses.

Option 3: Hybrid Subscription

With this option, you’re able to secure users at both the annual and flexible subscription. Lock in a lower rate for those users you know you’ll need for the entire year and have the flexibility to add or remove users who won’t need access to your systems long-term.


Will my company be automatically moved to New Commerce Experience in January 2022?

When will New Commerce Experience be Available?

Do we have to move to the New Commerce Experience?

What is the cancellation policy for subscriptions on New Commerce Experience?

Will subscription terms auto-renew?

Is Microsoft offering any incentive for my company to move to the New Commerce Experience right away?

What are term options when purchasing on New Commerce Experience?

Is there a premium for monthly commitments?

Can I pay monthly for an annual commitment?

Can I pay monthly for a multi-year commitment?

What is the renewal date for newly added seats to a subscription on New Commerce Experience?

Can monthly term subscriptions be changed to annual term?

Are there price changes to the SKUs included in New Commerce Experience?

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