It never fails. Technicians are calling out sick, customers are calling in with same-day requests, and then your field service company’s biggest customer calls in with an urgent problem at their most remote satellite location. You don’t have a choice. You have to dispatch someone immediately. Every field service provider has encountered some variation of…
With Solver, Teams and Microsoft 365 in place, Overstreet sees great efficiencies to be gained from the end-to-end integration of the entire Microsoft stack.
Discover how one payment processing company gained a 360-degree view of its customers, insights into buying behavior and patterns, and an understanding of customer lifecycles after moving to Microsoft Dynamics 365 Customer Engagement.
The team at RLG knew they needed to migrate their Productivity suite into Office 365 in the cloud. Learn how Velosio & RLG worked together to achieve this goal.
Client Overview On January 1, 2020, Univar Environmental Sciences was acquired by AEA Investors, and became Veseris. With 400 employees, 10,000+ products from 800 supplier partners, and 71 ProCenter locations across North America, Veseris maintains significant reach as a specialty products distributor of pesticides and equipment, sold through their ProCenters in large quantities only to…
It’s a well-documented fact: Microsoft is all-in on cybersecurity. Last year, the company pledged to invest $20B into cybersecurity initiatives over the next five years — a significant increase from the $1B in annual security spending that has been the norm for years. There’s the Microsoft Compromise Recovery Security Practice (CRSP) – a collaborative effort…
Microsoft 365 protects data and digital resources from ransomware in multiple layers. The Microsoft 365 apps themselves come with baked-in defenses that protect customer data from phishing, spoofing, data corruption, and ransomware encryption. OneDrive, Teams, and SharePoint online include built-in virus protection, built-in versioning, and recovery tools. Microsoft Teams lets admins define data loss prevention…
Many organizations have amassed all of these cloud-based tools — some complementary, others competing — in an effort to address the needs of every department, team, or stakeholder group. What ends up happening is, businesses are stuck managing ever-expanding data sets across multiple silos. And as a result – open the door to ransomware attacks…
Professional services firms face increasing pressure to deliver more innovation ASAP and adapt to the accelerating pace of change. You know, the usual challenges that define this complex digital era. A key part of tackling these challenges and building the flexible, resilient firm of the future is embracing a composable architecture. According to Gartner, composability…
The Microsoft 365 suite includes some of the most famous productivity apps on the planet: Word, Excel, PowerPoint, Outlook, and more recently, Teams. It’s easy to write these guys off – because, hey, we all know what Outlook and Excel are supposed to do. But it’s important to let go of what you think you…
