Background A financial advisory firm providing portfolio management was utilizing Microsoft Dynamics GP, but the CFO felt as if it was inefficient, in addition to being at the end of its life for support. While Microsoft is committed to supporting Dynamics GP through the end of 2024, it’s no secret that they are also encouraging current…
Too often, the ERP conversation focuses too much on high failure rates and lofty, but vague promises re: AI and automation, or the hidden power locked inside existing data sets. These tried-and-true bullet points strike the perfect balance between fear and possibility – aka they’re great for selling massively expensive enterprise software. The problem is,…
Discover how one payment processing company gained a 360-degree view of its customers, insights into buying behavior and patterns, and an understanding of customer lifecycles after moving to Microsoft Dynamics 365 Customer Engagement.
The Challenge: The World of Private Wealth Management Volatile With growing client needs and the rapid changes in the marketplace, Kay Holdings felt their existing CRM system was falling behind. Their existing system lacked the ability to integrate with Microsoft Outlook, which was a major concern to the company’s management team since it was impossible…