Industry: Field Service

Oracle NetSuite vs. D365 Field Service

Learn More About Oracle NetSuite vs. D365 Field Service

Rival ERPs Oracle NetSuite and Microsoft Dynamics 365 have far more in common with each other than most of their other competitors. Usually, the choice between the two platforms comes down to a matter of personal preference and a handful of technical considerations. But, since we’re talking about field service management solutions, this classic debate…
SAP Field Service Management vs. Dynamics 365 Field Service

Learn More About SAP Field Service Management vs. Dynamics 365 Field Service

When it comes to field service management platforms, providers have no shortage of options to choose from. SAP Field Service Management and Dynamics 365 Field Service represent two of the strongest enterprise solutions on the market. While both aim to streamline field operations, enhance the customer experience, and help orgs embrace tech-driven, proactive service models,…
Dynamics 365 Business Central + ExpandIT vs. Dynamics 365 Field Service

Learn More About Dynamics 365 Business Central + ExpandIT vs. Dynamics 365 Field Service

Comparing D365 Field Service against an ExpandIT-enhanced Business Central retraces some familiar territory. It’s still a showdown between Microsoft’s SMB and enterprise platforms — a competition with no conclusive winner, as “value” can only be measured against individual business requirements.  However, adding ExpandIT, a BC-specific ISV solution, into the fold makes things a bit more…
Future of Field Service Management

Learn More About Future of Field Service Management

Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…
Columbia Machine Replaces Outdated CRM with Microsoft Dynamics Customer Engagement

Learn More About Revolutionizing Client Engagement: Columbia Machine’s Journey from Outdated CRM to Cutting-Edge Solutions

Background Founded in 1937 in Vancouver, Washington, Columbia Machine, Inc., is a worldwide leader in the design, manufacturing, and support of equipment for a variety of industries. Primary business units include Batching and Mixing Solutions, Concrete Products Equipment Solutions, Production Equipment Molds, Mechanical Palletizing Machines and Robotic Palletizing Solutions. Columbia Machine is one of the…
CRM to the Cloud Case Study

Learn More About Havtech Moves CRM to the Cloud and Integrates with ERP and Data Lake for Better Customer Experience

Background Established in 1983 and established in Columbia, Maryland, Havtech represents the most innovative HVAC equipment and building automation system for manufacturers serving both the commercial and industrial markets. This depth combined with expertise in energy efficient HVAC system design and green building methods allows them to offer cost-effective solutions that provide a low environmental…
Intuit Field Service Management vs. Dynamics 365 Field Service

Learn More About Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…