Field Service Capabilities for Microsoft Dynamics 365

Velosio | |

Customer service is more important in today’s market than ever before. Learn all about the Field Service Capabilities for Dynamics 365 today.

Table of Content

    Customer service is more important in today’s market than ever before. Customers demand exceptional service and often times have unrealistic expectations for businesses providing the services needed. Nonetheless, it is the responsibility of each business to give their full effort to meet, and exceed, the expectations of their customers.

    The best way for field service firms to accomplish that goal is to incorporate a field service management solution into their business. Field service management is an important solution for field service firms because, like the name suggests, the solution is completely tailored to the needs of field service firms. From complete mobile capability to robust customer communication possibilities, the field service module on Microsoft Dynamics 365 powers field service firms to deliver exceptional customer service.

    Watch this short introduction video to learn more about the capabilities of the field service module on Microsoft Dynamics 365!

    Additional Field Service Capabilities:

    • Receive Job
    • Schedule and Dispatch
    • Customer Contact
    • Perform Service
    • Collect Payment
    • Complete Work Order

    Want to learn more about Field Service for Dynamics 365?

    field service for dynamics 365

    Dynamics 365 ERPDynamics 365 Field Service ComparisonsEnterprise Resource Planning (ERP)Field ServiceIndustry Insights

    Top 6 Benefits of using Microsoft Dynamics 365 Business Central with Progressus for Engineers

    James Thomas

    Engineers will continue to face challenges in 2024 including rising material costs, inflation, supply chain volatility, and skilled-labor shortages, while still needing to respond quickly to customer demands. Speed and quality are the two top priorities that customers expect from their engineering and construction partners. To meet these demands, engineering firms must invest in Industry…
    LEARN MORE
    Business Central Year End

    How to Close the Fiscal Year in Business Central

    Hani Qadri

    Closing the fiscal year is a task generally performed after your auditor has received your trial balance, and perhaps after they’ve returned adjustments. There’s no requirement that the fiscal year be closed at a specific time, but once it’s done, you can’t reopen it or adjust the accounting periods. Follow these steps to close the…
    LEARN MORE