Divisions, Inc. – Facility Maintenance Company Drives Efficiency with Dynamics CRM

Divisions Inc. was a successful user of Dynamics GP, but found it lacked information about its customers and operations, and proposal generation was tedious. Keep reading to learn how adding Microsoft Dynamics CRM enabled this facility maintenance company to drive efficiency and save time.

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    Founded in 1999, Divisions Inc. has grown into the strongest, most capable manager of facilities maintenance in the industry. Its position as a leader in the marketplace is the direct result of an unwavering commitment to providing uninterrupted peace of mind to its customers for their facilities maintenance management needs. Headquartered in Newport, Kentucky, Divisions is dedicated to performing services professionally, efficiently and consistently for its customers’ properties across the United States. Divisions’ expert team of Facility Management professionals and network of certified providers keep properties running at their peak.

    Case Study PDFDownload “Velosio Delivers Business Efficiency Platform to Divisions, Inc.”

    The Challenge

    As a successful user of Microsoft Dynamics GP, Divisions, Inc., found it lacked information about its customers and its operations. For the sales team, proposal generation was a tedious task.

    The Solution

    Velosio implemented Microsoft Dynamics CRM to complement its Microsoft Dynamics GP system. With guidance and assistance from Velosio, Divisions facility maintenance company created a proposal and contract management system within Dynamics CRM.

    Client Success

    • Thousands of hours saved annually on proposal generation.
    • Expanding CRM capabilities into the AP department drives efficiency and saves time.
    • Handles rapid revenue growth of 50% each year and a workforce that has tripled over 18 months.

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