Dynamics 365 for Sales & LinkedIn Integration: Playbook Enhancements, Manual Sales Forecasting, and AI-driven Insights

In June of 2016, Microsoft acquired LinkedIn for $26.2 billion and ever since, LinkedIn integration with Dynamics 365 has increased efficiency and productivity for sales teams all over the world. With this release of Dynamics 365 for Sales, Microsoft has expanded functionality of tools such as the Playbook feature and their AI driven insights. They’ve…

Better Collaboration with Dynamics 365 for Customer Engagement and Microsoft Teams

The modern sales process requires collaboration across sales, marketing, operations, logistics, accounting, and perhaps other staff when pursuing an opportunity. Microsoft Dynamics 365 for Customer Engagement (D365 CE) is the core tool to organize key sales-related information and to provide process tracking. Microsoft Teams is the ultimate collaboration platform from Microsoft. So, unsurprisingly, Microsoft has…