Lorna Link

Director of Best Practices and Process Improvement

About Lorna Link

Lorna Link drives operational excellence and consistent service delivery across Velosio by identifying, developing, and implementing best process to enhance client satisfaction, streamline processes, and maintain consistency through operating procedures. Link joined Velosio in 2018 and brings over 20 years of experience in Service Team leadership and development, as well as product management in a variety of industries.

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