In today’s world, it’s more important than ever to elevate the customer experience and provide an exceptional interaction. Microsoft’s Customer Service Modernizatioin provides you digital tools to engage your customers across voice, video, and other digital engagement channels to provide the experience your customers expect. During this webinar, we’ll showcase this flexible solution for contact centers and highlight how best in class AI powers self-service experiences, live customer engagements, collaborative agent experiences, business process automation, advanced telephony, and fraud prevention.

Managing a cannabis operation is no simple task and requires strategic planning and streamlined production in order to be successful. Join industry and technology experts as we discuss how leading cannabis producers are becoming more profitable and productive through technology.

We’ll dive into the key areas for personnel, planning, and production including:

– How to predict yield based on production history

– Best practices for tracking machine usage, labor rates, and inventory

– Tracking quality measures and monitoring waste and scrap

– Warehouse automation and management

– How to eliminate manual processes to enhance efficiency

– And more

From dispatching and work order management to tracking inventory, and more, managing field technicians can be challenging. With labor being one of the biggest expenses for many field service businesses, technician productivity seems like the obvious way to make a business more profitable, but it’s not always as easy as it seems.

Join field service veteran and technology expert David Sigler as he shares proven strategies that can help you maximize your field technician productivity. From choosing the right technician for the right job to optimizing routes and empowering technicians with mobile capabilities, these strategies will help your field service business run smoothly while increasing productivity and profitability.

As greenhouse growers scale and expand their operations, they face limitations with their legacy tech stacks and outdated processes. That’s where technology comes in. Join industry specialists, Todd Waterman, and Melissa Herbst as they discuss how leading growers are harnessing technology as their hidden competitive advantage to deliver best-in-class services to their customers and staff and scale their businesses.

They’ll discuss how technology can help you:

– Operate with confidence, knowing supply and demand

– Drive efficiency in operations

– Attract and retain employees and safeguard tribal knowledge

– Make profitable decisions based on data

Reserve your seat today to join us to listen in and learn how Microsoft Dynamics 365 Business Central and SilverLeaf can help your business continuously adapt and sustain a competitive advantage. Not able to attend live? Register anyway, and we will be sure to send you the recording afterwards.

In light of the false promises of vendors peddling one-size-fits-all DX methodologies, this very special podcast episode gives listeners real insights for planning a digital transformation initiative. Microsoft’s Steven Schneiderman and Velosio’s Ryhaan Gill share a practical roadmap for Digital Transformation initiatives and give pragmatic guidance for organizations wishing to adopt a digital mindset. By listening you will understand how to choose your destination, how to chart your course, what stops you should make along the way, how to avoid the potholes, and when you should ask for directions.

Velosio will be attending the National Facilities Management and Technology Conference and Expo. Come visit us at booth #845!

NFMT is an educational conference and trade show for facility professionals responsible for the management, operations, maintenance, renovation and construction of non-residential buildings.

The most important factor for any cannabis producer is ensuring compliance with state and federal regulations. Join industry and technology experts as we discuss how you can stay compliant with minimal effort and no manual re-entry into state track and trace systems. We’ll discuss best practices for tracking plant status and locations during growth cycles and more.

Business success or failure is told through data and reporting.

Join industry and technology experts as we discuss the top reports for cannabis producers, what KPIs to watch for, and how business intelligence and real-time data can help you make more strategic business decisions. You’ll learn how technology can help you understand your true cost of production, track sales campaigns and impact to revenue, and access visual dashboards with vital information to your operation.

Cultivate’23, presented by AmericanHort, is the green-industry must-attend event!

Learn best practices and foster business connections so you and your business perform better, grow faster than ever, and are prepared for the future. You won’t want to miss it.

And make sure to come visit Velosio at Booth #2754!