Microsoft Dynamics 365 Business Central CRM, Sales, and Marketing Functionality

Built on Microsoft Dynamics NAV, Dynamics 365 Business Central is an end-to-end business management system providing cloud ERP functionality to small and midsized firms. There is “Essential” and “Premium” licensing. Both the Essential and Premium licensing contains the Customer Relationship Management (CRM) series, which includes the following modules, and more:

  • Customer Relationship Management
  • Contact Management
  • Opportunity Management
  • Campaign Management
  • Task Management
  • Outlook Client Integration
  • Contact Classification
  • Relationship Management
  • Document Management
  • Mail Logging
  • Notifications

Dynamics 365 Business Central Most Helpful Capabilities

See how Dynamics 365 Business Central can help you make smarter business decisions, each and every day.

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Demo Dynamics 365 Business Central

Take a tour to see the look and feel, reporting, analytics, dashboards, role centers, integration with Outlook, Excel, and CRM, and functionality in financials, inventory, supply chain, manufacturing, projects, construction, reporting, sales, service, and customer relationships.

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Download Guide to see description of each module:

Dynamics 365 Business Central Capability and Toolset Guide

Microsoft Dynamics 365  Business Central CRM Integration, Sales, and Marketing Benefits

Microsoft Dynamics 365 Business Central delivers the core CRM capabilities you need to efficiently run your business and manage relationships. You can expand and grow your business leveraging no-code customizations with Microsoft Power Platform

Need More CRM Capabilities?

For businesses who require more advanced CRM functionality, Velosio has developed our own Dynamics 365 Business Central CRM integration method that enables seamless use between D365 Business Central and Dynamics 365 for Sales / Customer Engagement.