An Essential Guide for the Modern Professional Services Firm
What’s in the ebook?
This comprehensive guide examines the conditions and technologies transforming the professional services industry.
You’ll learn what’s changing and why, and get to know the strategies and solutions changing the game for firms and their clients.
Gain more profits and become more competitive in today’s professional services landscape with this guide.
About the Author
James Thomas
For the past twenty years James has worked with Microsoft Dynamics ERP, PSA, Field Service and CRM in Consultant, Project Management, Solution Architect and Industry Leadership roles throughout the Professional Services space.
James’ goal is to drive sales revenue through a unique combination of industry expertise, business acumen, deep knowledge of integrated business processes and accounting knowledge. His experience has allowed me to be an effective cross-functional sales engineer with a proven track record of success.
Full Chapter List
Forward | 03 |
Professional Services Industry Overview | 05 |
Major Challenges Facing the Professional Services Industry Today | 10 |
Major Forces Disrupting and Transforming the Professional Services Landscape Right Now | 15 |
Impact of Technology on the Professional Services Industry | 20 |
13 Critical Focus Areas for Modernizing Service-Based Work | 22 |
Digital Transformation in the Professional Services Industry | 42 |
Proven Growth Strategies for Professional Services Firms | 46 |
Metrics That Matter: 5 Key KPIs for Professional Services Firms | 51 |
Critical Success Factors for Professional Services Firms | 56 |
Security Challenges for Professional Services Companies | 61 |
The Importance of AI, BI, and Analytics for Professional Services Firms | 67 |
Accelerate Your Professional Services Business with Microsoft Power Platform | 71 |
Microsoft Solutions for the Professional Services Industry | 75 |
Future of the Professional Serivces Industry | 86 |
References | 90 |