View the Technology Value Matrix for CRM!

Rob Urbanowicz | |

Learn how the Technology Value Matrix evaluates products that have a global presence & help you improve core CRM areas in sales, marketing & services.

Table of Content

    Organizations have continued to invest in customer relationship management (CRM), as acquiring and retaining customers while managing service costs are key to maintaining profits. The Technology Value Matrix evaluates products that have a global presence and provide functionality for the three core CRM areas: sales, marketing, and service.

    See where various CRM software solutions ranked on matrix according to usability and functionality.

    Click to download the Nucleus Research “Research Note: Technology Value Matrix – CRM”.

    Digital Transformation for Field Service

    How Digital Transformation is Redefining Everything About Field Service Management

    David Sigler

    Over the last, maybe, decade and a half, we’ve watched incumbent retailers, media empires, and entire sectors fall to digital disruptors.  Now, many of those “tech-native upstarts” face their own reckonings, as algorithms perpetuate misinformation, stable jobs continue to morph into app-based gigs, and “freemium” subscriptions struggle to make good on ‘billion-dollar valuations.” Despite the…
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    Augmented Reality in Field Service

    Augmented Reality in Field Service

    David Sigler

    If we’re being honest, augmented reality (AR) kind of surprised us. Just a few years ago, the tech was best known for Snapchat filters that made people look like dogs and bringing Pokemon into everyday environments. Today, it’s an “Industry 4.0” powerhouse. By no means are we dismissing these earlier AR contributions. Apps like PokemonGo…
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    Dispatch Solutions for field service

    Transforming Field Service Management: Harnessing Scheduling and Dispatch Solutions for Efficiency and Success

    David Sigler

    Scheduling and dispatching are everything for field service orgs. Which, of course, is so obvious, it’s hardly worth saying out loud. After all, we are talking about an entire industry built on appointments, house calls, and face-to-face interactions. Still, it’s important to note that scheduling is more instrumental to your success than you might think.…
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