CRM: Your “Customer Reconnaissance Machine”

There is a misconception that your CRM system is all about Customer Relationship Management. It used to be about understanding how you are interacting with your customer and how your customer is interacting with you. The CRM system today is about leveraging technology to preform “reconnaissance” on your customer. Using ALL of the data about…
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SBS Group to Present Microsoft Partner Webcast with MSDynamicsWorld.com

The webcast will discuss the impact of Dynamics 365 on the Dynamics partner community and their new program, the Stratos Cloud Alliance. EDISON, NJ (PRWEB) MARCH 15, 2017 SBS Group, a leading information technology services and consulting firm, has announced they will be presenting a webcast with MSDynamicsWorld.com focused on the impact of Dynamics 365…
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Get To Know Dynamics 365 for Financials

Microsoft Dynamics 365 for Financials brings a wide array of features and functionality to your organization. Upon the initial start up the Business Manager role center will launch. Role centers are used to organize tasks and information for specific roles in your organization. Business Manager is the default role center, and provides easy access to…
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How Field Service Organizations Manage Mobile Workforces with Dynamics 365

Managing a mobile workforce can be a difficult process. Field Service organizations must constantly be on the lookout for ways to increase their efficiency and customer satisfaction. With Dynamics 365 for Field Service, Microsoft provides and an intuitive, effective tool for mobilizing your workforce and delivering parts and services to your customers. Dynamics 365 for…
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What Dynamics NAV Users Need to Know about Dynamics 365

Microsoft’s newest Azure-enabled offering, Dynamics 365, is hitting the market and there is a lot of news and excitement around its release.  As a current Microsoft Dynamics NAV user, you probably have some questions about what Dynamics 365 is and how it affects you and your business. Q: What is Dynamics 365? A: Dynamics 365…
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What Dynamics 365 Means for Dynamics CRM Users

This week, Microsoft released their new Azure-based business solution package, Microsoft Dynamics 365. You may have heard that Dynamics CRM is becoming Dynamics 365, so as a Dynamics CRM user, I’m sure that you have a lot of questions about how that change will affect your business and your CRM licenses. For CRM On-premises users:…
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What Dynamics GP Users Need to Know about Dynamics 365

Microsoft’s newest Azure-enabled offering is hitting the market and there is a lot of news and excitement around the release of Dynamics 365.  As a current Microsoft Dynamics GP user, you probably have some questions about what Dynamics 365 is and how it affects you and your business.  In light of that, we’ve put together…
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Fundamental Business Reasons Demand Digital Transformation Help

Companies looking to reach their next evolutionary level of operations and market presence often realize that technology can be key asset in that change. However, just because a tool is promised to produce great things doesn’t mean that it automatically delivers. Technology has frequently been looked to as the bridge or catalyst for growing a…
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