If you’re interested in learning how a new technology like Dynamics 365 is impacting the market, there is no better route than speaking with people who work with it day in and day out. To help our customers and partners in the professional services sector better understand the Dynamics 365 opportunity, we have interviewed a wide variety of professionals on the topic and created a series of 30-minute Dynamics 365 podcasts.
Today, we are proud to present our latest podcast in the series. We interviewed Suzanne Clarke, a long-time ERP veteran and Enterprise Sales Executive for Microsoft in the Southeastern US. Suzanne currently lives in Tampa, Florida and has helped customers to deploy ERP and CRM solutions for over 20 years. Suzanne holds a BBA, Double Major in Accounting and Economics from James Madison University.
“My customers in the professional services sector invest heavily in finding and supporting the right people in their services organization. They tell me that the today’s generation of people coming into their firms don’t just want technology, they expect it and rely on it to perform. Dynamics 365 provides intelligent applications across CRM and ERP that work together seamlessly in the cloud and delivers real value to empower people throughout the organization. “
Topics Covered for Professional Services Firms
In this podcast, Suzanne spoke with about Dynamics 365 at length and helped to uncover how Dynamics 365 and AXIO Professional Services for Dynamics 365 for Operations, enable professional services firms to work more effectively.
- Importance of advanced contracts management
- Managing recurring revenue
- Tracking projects and project accounting
- How AppSource helps customers more easily extend their solution
- Why cloud computing improves continuity, agility and disaster recovery
- The importance of mobility and PowerApps for services firms
- How improved interaction between Sales and Operations solutions are driving business value
“I have a customer that works with a variety of contractors and needed to extend access to key information on a regular basis. They leveraged PowerApps to create a custom mobile solution that provided the data their contractors needed along with a great user experience. They did this in a matter of days, not months. “
We thank Suzanne for her participation in this podcast series and her ongoing support of SBS Group, our customers and hundreds of businesses throughout the Southeast. If you would like to get in touch with Suzanne directly, you can find her here on LinkedIn.
VP Enterprise Solutions and Services, SBS Group
Robbie Morrison has spent nearly 20 years helping customers build and deploy elegant technology and business solutions. From start-ups to enterprise-class organizations worldwide, his knowledge of the Microsoft Dynamics ecosystem helps SBS Group customers maximize benefits from the ERP investments.
Today, Robbie serves SBS Group customers in his role as Vice President, Enterprise Group where he provides thought leadership and manages the enterprise delivery team. Robbie received his MBA from the University of Georgia, Terry College of Business.