Category: Dynamics 365 CE Comparisons

Simplifying the Customer Journey with Dynamics 365 Customer Engagement

Simplifying the Customer Journey with Dynamics 365 Customer Engagement

Today’s marketers and sellers have a problem they never expected to face even just five years ago: they have too much data and can make too many choices about their customer journeys. Do we have too much of a good thing now? Have our cloud-based, data-heavy tools made customer engagement hopelessly complex? Not necessarily. Microsoft…
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One-on-One Customer Experiences with Dynamics 365 Customer Engagement

One-on-One Customer Experiences with Dynamics 365 Customer Engagement

Personalized one-on-one experiences are the gold standard of customer engagement. These experiences, crafted by sellers and marketers using a deep understanding of individual needs and preferences, have become an expectation of modern consumers. Dynamics 365 Customer Engagement is a powerful customer relationship management (CRM) platform that has emerged as one of the best tools for…
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Win Customers Faster with Dynamics 365 Customer Engagement

Win Customers Faster with Dynamics 365 Customer Engagement

As competition across all markets intensifies and customer expectations evolve, businesses must forge deeper, more meaningful connections with their audience. That is where Dynamics 365 Customer Engagement comes in. Dynamics 365 CE is a comprehensive suite of tools and applications designed to optimize customer experiences and expedite the journey from prospect to loyal customer. It…
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Make Informed Decisions with Dynamics 365 Customer Engagement

Make Informed Decisions with Dynamics 365 Customer Engagement

In modern business’s fast-paced and competitive landscape, nothing is more challenging—nor more critical—than your ability to make informed decisions. Good decision-making demands a deep understanding of customer interactions and preferences backed by reliable data. Microsoft Dynamics 365 Customer Engagement (CE) is a versatile suite of applications that streamlines sales and marketing interactions with your customers…
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Big data processing illustration Progressus Resource Management

Combine CRM and Powerful Reporting to Understand Customer Behaviors

If you have multiple silos of customer data—Excel spreadsheets, a marketing database, an e-commerce website, and an accounting system—it’s difficult to get a 360-degree view of customers. You spend endless hours trying to identify buying habits so you can target customer segments with specific messaging. Think about the time you spend in a day, a…
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Balancing Resource Allocation: How VPs Can Ensure Fairness

10 Mistakes to Avoid When Moving from Other CRM Solutions to Microsoft Dynamics 365 CE

There are many good reasons to move from another CRM solution to Microsoft Dynamics 365 Customer Engagement (we outline eight of them in this article). Whatever your reasons are to begin data integration, it makes sense to research the process before you begin to ensure you’ve thought of everything. It’s been said that intelligent people learn from other…
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Top 5 Reasons Why Microsoft Dynamics 365 CE Is an Ideal Replacement for your CRM System

Top 5 Reasons Why Microsoft Dynamics 365 CE Is an Ideal Replacement for your CRM System

Since this article caught your eye, likely you’re already considering a replacement for your CRM solution. (If you’re still evaluating the available CRM options, check out this article, 8 Reasons to Choose Microsoft Dynamics 365 CE Over the Competition.) If you’re a current HubSpot or Oracle CRM user contemplating a move, you’re not alone. Companies across…
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Hubspot and Oracle comparasion

CRM Software Solutions Throwdown — Microsoft Dynamics 365 CE Vs. HubSpot and Oracle Features and Price

Customer Relationship Management, (CRM), is a must-have in today’s competitive marketplace. In fact, if a company has 10 or more employees, CRM is used 91% of the time. CRM solutions help organizations satisfy customers and improve their loyalty, help get rid of rotten sales leads, spike sales revenue, and much, much more. Microsoft Dynamics 365…
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8 Reasons to Choose Microsoft Dynamics 365 CE Over HubSpot or Oracle

Invest in Microsoft Dynamics 365 CE as your CRM solution for long-term technology, integrated capabilities & a robust feature set. As a Microsoft Gold certified partner, we’re often asked by prospective clients why they should consider Microsoft Dynamics 365 CE (short for Customer Engagement, and formerly CRM) over other leading competitors. It’s a valid question,…
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