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choosing the best crm system

The Most Important Thing to Consider Before Choosing a New Cloud-based CRM System

Great news! You’ve finally convinced the “powers-that-be” that, while your email marketing tool is great for sending emails, it isn’t designed to maintain all the data needed to help the marketing and sales organizations truly be successful. Now you are on the hunt for a customer relationship management solution made for a modern, data-driven organization.…
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Medical equipment field service software

Compete and Win in the Medical Equipment Field Service Market with Modern Cloud Technology

The medical equipment maintenance market is predicted to grow to a whopping $26.4 billion by 2024, fueled by demand for testing from an aging population, developments in the medical device sector, and focus on preventive equipment maintenance. Along with the good news of a booming market, medical equipment field service is also facing new challenges:…
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Switch from on-premise to cloud ERP

Are Firms Really Ditching Traditional, On-premise ERP for Cloud-Based Systems?

The answer is an unequivocal Yes! A new generation of workers and buyers raised in a cloud-driven, mobile workplace are rewriting the playbook for services and project-driven companies. They expect better metrics, process automation and a genuine customer-centric experience. Still, over 70% of companies struggle with outdated business management solutions that are costly to maintain…
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Get to Know Dynamics 365 for Project Service Automation

Microsoft Dynamics 365 for Project Service automation provides a solution that gives organizations a powerful tool to manage budgets and timelines in a way that sets them ahead of the competition. Microsoft Dynamics 365 provides organizations with the tools to bring people, process and technology together to deliver on time, on budget, professional engagements. One…
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Empower Your Field Technicians with Mobile Field Service

Microsoft Dynamics 365 for Field Service’s capabilities provide cutting edge solutions to the sometimes lagging world of Field Services Organizations. This functionality used to be known as Microsoft Dynamics CRM. While many organizations struggle with outdated systems, which cause troublesome inefficiencies left and right, Dynamics 365 for Field Service paves a smooth path to a…
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Dynamics 365 for Sales: Grow Business, Stay Focused, and Win Faster

With more information and consumers than ever before, the sales landscape has tremendously changed over the past several decades. Gone are the days of having to go to a specific store to purchase a product or service. Nowadays, mobile-based commerce is revolutionizing the way businesses present their offerings to the world. And not only are…
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What Dynamics 365 Means for Dynamics CRM Users

This week, Microsoft released their new Azure-based business solution package, Microsoft Dynamics 365. You may have heard that Dynamics CRM is becoming Dynamics 365, so as a Dynamics CRM user, I’m sure that you have a lot of questions about how that change will affect your business and your CRM licenses. For CRM On-premises users:…
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Get to Know Field Service Incident Types in CRM

In a continuing effort to improve users experience Microsoft Dynamics CRM has made key modifications to its Field Service tools. One key modification is the inclusion of reports known as Incident Types. Incident Types act as a top level classification system for customer reported issues. They allow users to define issues through automatically populating templates…
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