This summer Microsoft made huge strides as they took the lead in Sales Force Automation, according to the Forrester report released in June, The Forrester Wave™: Sales Force Automation Solutions, Q2 2017.
Forrester’s rating is based on the latest Microsoft Dynamics 365 November release, all the new functionality and the way Microsoft unifies Dynamics 365 with additional products, such as Office 365 and Outlook along with the rest of the Dynamics portfolio.
Forrester recommends Microsoft Dynamics 365 as the leader in Sales Force Automation for companies looking to focus on productivity, as it provides deep integrations with Office 365. The BI capabilities that come with Dynamics 365 also puts them ahead of the pack, allowing companies to disrupt their competition.
For more information on this, check out Forrester pick’s Microsoft as the leader of the Pack on CRM Innovation – Microsoft Dynamics 365 Consulting and Marketing Solutions.
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