This brief video demonstration is for current and prospective Microsoft Dynamics AX seeking an enterprise solution to assist order management and tracking.
Processing and fulfilling orders are two of the main functions of a distribution firm. If distributors cannot properly fulfill a customer’s order, that customer will turn around and take his/her business elsewhere. Thus, why order management, especially tracking, is critical to a successful distribution firm. But, wait… order management isn’t that simple. How do you know which orders are in process, in fulfillment, shipping or on hold? When you have hundreds, even thousands, of orders in your system, an order can easily get ‘lost’. Lost orders make for angry customers; nobody wants that. AXIO for Distribution powered by Microsoft Dynamics AX helps distributors avoid this problem.
AXIO for Distribution has a powerful Advanced Order Management module that allows users to have real-time data at their fingertips. Order inquiries and status updates are able to be answered quicker and more accurately than before through simple color coding. What does that mean? Well, it means that a user can sort orders by the various colors attributed to different stages or order issues. For example, if an order is green, it could mean that the order is currently being shipped. Now just search by green and the user will see all the orders currently out for shipping. No more need for users to go on a wild goose chase trying to find what stage an order is – it’s right there at their fingertips.
Watch how a Microsoft Dynamics AX expert navigates an advanced order management scenario using the AXIO for Distribution module.