8 Signs of a User-Friendly ERP System

Any ERP system or business management solution is only as useful to the extent to which it is used. That makes user-adoption a top priority when selecting and implementing a new ERP software solution. By selecting a solution that is easy to use, you reduce training and implementation timeframes to deliver faster ROI, reduce your total cost of ownership, improve productivity, improve staffing flexibility and enhance collaboration.

So, how can you tell if an ERP system is going to be easy for your people to use? Here are 8 things to look for:

  1. Visual Processes enable users to easily see how to perform an entire process from end-to-end by providing a visual (graphical) map of a particular workflow. Instead of navigating menus, users can see an entire process at a glance and instantly determine where they are in the process as well as the steps necessary to complete it.
  2. Graphical Dashboards give executives and managers across the business access to key performance indicators which are presented in easy to interpret textual and graphical elements. Business leaders no longer have to rely on spreadsheets or reports that have been compiled from multiple data sources and sent to them outside of the ERP system. They can gain direct access to the information, which creates a single source of the “truth” and facilitates faster, more accurate decisions.
  3. Integrated Business Intelligence empowers users to analyze their business performance on-the-fly and build compelling reports using simple drag & drop of the data that is updated in real time with the flow of day-to-day operations.
  4. Intuitive User Interfaces are often graphical and designed to be familiar to users, often based on popular web-browser or productivity application interfaces, thereby dramatically reducing training time and costs.
  5. A Common Look and Feel, made possible through a global application platform, makes it easy to see critical business information in real time across all offices, functionalities, processes and data of a company.
  6. Configurability allows users to set preferences, enable or disable a feature, or change the user look and feel – empowering users to work with the system the way they want to without the need for extensive programming.
  7. Mobile Interfaces that provide secure browser-based and mobile dashboards make it easy for users to access the data they need while they’re out of the office.
  8. eCommerce Applications can connect an ERP system to non-employees, such as customers and partners, through Web Services, keeping inventory and back office processes in sync when a customer makes a purchase.

To learn more about selecting an ERP system that empowers users, download this Sage ERP whitepaper:

Improving ERP Usability: How Intuitive ERP Drives Productivity, Improves ROI and Enhances Collaboration


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