View the Technology Value Matrix for CRM!

Technology Value Matrix CRMOrganizations have continued to invest in customer relationship management (CRM), as acquiring and retaining customers while managing service costs are key to maintaining profits. The Technology Value Matrix evaluates products that have a global presence and provide functionality for the three core CRM areas: sales, marketing, and service.

See where various CRM software solutions ranked on matrix according to usability and functionality.

Click to download the Nucleus Research “Research Note: Technology Value Matrix – CRM”.


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