Microsoft Dynamics CRM has held a firm place in the “leaders” area of the Forrester Wave and the Gartner Magic Quadrant for several market segments for several years.
Complete the form below to see where it ranked and read the reports for the:
- Forrester Wave: CRM Suites Customer Service Solutions, Q3 ’10
- Magic Quadrant for CRM Customer Service Contact Centers, April 2011
- Magic Quadrant for Sales Force Automation, August 2010
- Forrester Wave: CRM Suites For Large Organizations, Q2 ’10
- Forrester Wave: CRM Suites For Midsized Organizations, Q2 ’10